We stand behind all KEEN products and guarantee them to be free from manufacturing defects for one year from the confirmed date of purchase. This One-Year Limited Warranty covers defects in materials and workmanship for the practical lifetime of KEEN footwear. Only original, unaltered, and unmodified materials and workmanship are covered by this policy.
If you have purchased your KEEN shoes from a retailer, we suggest you head back to them with your proof of purchase, and they'll be able to help you out. If you bought your shoes direct online with us, just fill out the form below.
This one-year limited warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time.
If you want to make a Warranty Claim, you can fill out our Warranty Request Form.